Unavailability of CTBC Bank’s Customer Care Hotline


In view of the Bank’s scheduled system enhancement activity, the following Customer Care Hotline numbers will be temporarily unavailable for the duration mentioned below:

SCHEDULE
AFFECTED SERVICES
February 13 to 14, 2024
(Tuesday to Wednesday)

9:00 PM to 2:00 AM
Customer Care Hotline numbers
  • 8840-1234 (Metro Manila)
  • 1-800-10-8401234 (Toll-Free from other provinces through PLDT)
  • IAC + 63 + 2 + 840-1234 (International Toll-Free)

Should you require assistance during this period, you may send an email to [email protected].

We regret any inconvenience this may cause, and thank you for your understanding.