BancNet System Maintenance


In view of BancNet’s scheduled system maintenance, the following services will be temporarily unavailable for the duration mentioned below:

SCHEDULE
AFFECTED SERVICES
September 17 to 18, 2022
(Saturday to Sunday)

11:00 PM to 1:00 AM
  • Transactions in other banks’ ATMs using your CTBC Bank Visa Debit and Cash Card
  • Transactions in CTBC Bank ATMs using other banks’ ATMs / Debit / Cash cards
  • BancNet Online
  • InstaPay (receiving of funds only)
  • NetBanking IBFT
  • Point-of-Sale (via BancNet)
  • BIR eFPS
  • eGOV (SSS, PhilHealth, Pag-IBIG)
  • National Single Window (NSW)

Should you have any queries, you may contact our Customer Care Unit from 6:00 AM to 9:00 PM at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-Free from other provinces through PLDT); [email protected].

Thank you.