CTBC Bank’s Server Migration Schedule

Please be advised that the Bank will be conducting a server migration activity on Saturday, July 16, 2022, from 7:00 AM to 7:00 PM.

During this period, our Customer Care Unit will not be able to provide assistance on card activation and address queries pertaining to deposit and loan-related account information.

We regret any inconvenience this may cause, and thank you for your understanding.

Should you have other queries, you may contact our Customer Care Unit at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-Free from other provinces through PLDT); [email protected]. For card-related concerns after 9:00 PM, you may call 0932-5328915 (Smart).