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Security Statement

This Internet Banking System brings together a combination of industry-approved security technologies to protect data for the Bank and for you, our customer. It features password-controlled system entry, a VeriSign-issued Digital ID for the Bank's server, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded with a firewall to regulate the inflow and outflow of server traffic.

Secure Access and Verifying User Authenticity

To begin a session with the Bank's server the user must key in a Log-in ID and a password. Our system, the NetBanking System, uses a "3 strikes and you're out" lock-out mechanism to deter users from repeated login attempts. After three unsuccessful login attempts, the system locks the user out, requiring either a designated wait period or a phone call to the Bank to verify the password before re-entry into the system. Upon successful login, the Digital ID from VeriSign, the experts in digital identification certificates, authenticates the user's identity and establishes a secure session with that visitor.

Secure Data Transfer

Once the server session is established, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the Bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the Bank's server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall

Requests must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.

Using the above technologies, your NetBanking transactions are secure.

For your added protection, please ensure that:

  • When you open our website, that the web address is correct to avoid phishing which is basically another site pretending to be our site with the intention of gathering sensitive information.
  • Your password is secure. Make sure you use a password that is easy to remember but difficult to guess, change your password regularly, change your password if you feel that it has been compromised and do keep the password personal to you by not disclosing it to anyone.
  • Your PC is secure. Use a personal firewall if possible and make sure that you apply the recent security patches for your operating system. Install anti-virus and anti-spyware in your PC, and keep their signatures updated.
  • Do not use a public PC for sensitive transactions. In case the need to do so arises, make sure that you clear the internet history and cache after you use it. Close the browser after.