Scheduled System Maintenance

Please be informed that we will be conducting scheduled system maintenance on Saturday, November 23, 2024, from 2:00 AM to 10:00 AM. During this period, the following services will be temporarily unavailable:

• CTBC Bank ATMs
• Use of CTBC Bank Visa Debit / Cash Cards in all ATMs, online transactions, Point-of-Sale terminals, BIR eFPs, eGov (SSS, PhilHealth, Pag-IBIG)
• NetBanking (Retail and Corporate)

We apologize for any inconvenience this may cause, and thank you for your understanding as we continue to work towards improving our services.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]