System Maintenance

Please be informed that we are currently conducting system maintenance, resulting to the temporary unavailability of the following services:

• Use of CTBC Bank Visa Debit / Cash Cards for: Transactions in other banks’ ATMs, Point-of-Sale terminals, BIR eFPS, eGov (SSS, PhilHealth, Pag-IBIG)
• InstaPay (receiving only)
• Inter-bank Fund Transfer to CTBC Bank accounts

We apologize for any inconvenience this may cause, and appreciate your understanding.

Updates will be provided as soon as the services are restored.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]