System Upgrade


We are pleased to inform you that we are expanding our online banking platforms to serve you better. This will involve a series of important system upgrades and testing.

In view of this, our Retail NetBanking (web interface and mobile banking app) will be temporarily unavailable on January 28, 2025 from 9:00 PM until 1:00 AM of the following day.

All other services, including ATM transactions, will remain available.

We apologize for any inconvenience this may cause, and thank you for your understanding.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]