CTBC Bank's Branch Schedule and Cut-Off Timelines
Please be informed that all our branches will continue to be open to serve you, Monday to Friday, from 9:00 AM to 3:00 PM.
Furthermore, please be guided on the cut-off timelines for the following transactions:
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SERVICE / TRANSACTION
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CUT-OFF SCHEDULE
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Nationwide Check Clearing
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3:00 PM
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Personal Loan Booking Release
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RTGS, PESONet
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2:00 PM
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Telegraphic Transfers
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BOC Remittance
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PDDTS
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11:00 AM
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For your convenience, we encourage you to perform your essential banking transactions via digital channels — our NetBanking (internet and mobile app), BancNet Online, and ATMs.
Should you have any queries or require assistance, please do not hesitate to contact your branch of account or our Customer Care Unit, Monday to Sunday, from 6:00 AM to 9:00 PM at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-Free from other provinces through PLDT). You may also email us at [email protected]. For card-related concerns after 9:00 PM, you may call 0932-5328915 (Sun).
Thank you and please stay safe and well.