Holy Week Schedule


Please be informed that all our branches will be closed on April 14 and 15, 2022 in observance of Maundy Thursday and Good Friday.

In addition, our Head Office building Administrator will conduct its annual electric preventive maintenance activity on Thursday, April 14, 2022, from 6:00 AM to 7:00 PM. During this period, the following services will be temporarily unavailable:

AFFECTED SERVICES
  • Use of CTBC Bank Visa Debit and Cash Cards in all ATMs
  • Use of other banks’ ATM / Debit / Cash Cards in CTBC Bank ATMS
  • NetBanking (internet-based and mobile app)
  • BancNet Online
  • Point-of-Sale
  • BIR eFPS
  • eGov (SSS, PhilHealth, Pag-IBIG)
  • Automated Data Exchange (ADX)
  • National Single Window (NSW)
  • Corporate Website
  • Head Office and Customer Care trunklines and emails

We encourage you to plan your banking transactions ahead to avoid any inconvenience.

Should you require assistance during the mentioned period, you may call our Customer Care Unit at 0932-5328915 (Smart), or send a message in our official Facebook Page at https://www.facebook.com/ctbcbank.ph.

Thank you and we wish everyone a meaningful and blessed Holy Week.