OTP Generation for NetBanking Registration
  and One-Time Transactions

Please be advised that the delivery of One-Time Password (OTP) is temporarily unavailable. As a result, the following transactions performed via our NetBanking are affected:

• Retail NetBanking Registration
• One-Time Fund Transfer
• One-Time Bills Payment

While we are working to resolve this issue, Retail NetBanking users may enroll the billers/counterparties in NetBanking and transact via our mobile app using their nominated Transaction Password.

We regret any inconvenience this may cause, and thank you for your understanding.

Should you require assistance, you may contact our Customer Care Unit at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-Free from other provinces through PLDT); [email protected].