Regular Banking Hours for CTBC Bank Branches

With the implementation of Alert Level 2 in most areas of the country, please be informed that all our branches will be open from 9:00 AM to 4:00 PM, Monday to Friday, beginning Wednesday, February 2, 2022.

Check clearing cut-off will revert to 3:30 PM.

For your convenience and continued safety, we encourage you to bank from home via our NetBanking (internet and mobile app) or through BancNet Online.

Should you have any queries, please call your branch of account. You may also contact our Customer Care Unit, any day, from 6:00 AM to 9:00 PM at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-Free from other provinces through PLDT); [email protected]. For card-related concerns after 9:00 PM, you may call 0932-5328915 (Smart).

Thank you and please stay healthy and well.