Update on Banking Channels and Services

In view of the annual electric preventive maintenance activity of our Head Office building, please be informed that the following banking channels and services will be accessible by 9:00 PM today, April 8, 2023:

• Use of CTBC Bank Visa Debit and Cash Cards in all ATMs, BancNet and Visa Online and Point-of-Sale transactions
• Use of other banks’ ATM / Debit / Cash Cards in CTBC Bank ATMs
• NetBanking (internet-based and mobile app)
• Inter-bank Fund Transfer to CTBC Bank accounts
• BIR eFPS
• eGov (SSS, PhilHealth, Pag-IBIG)
• Automated Data Exchange (ADX)
• National Single Window (NSW)
• Head Office trunklines and emails
• Domestic and International Toll-Free numbers

Should you have any queries, you may contact our Customer Care Unit at 8840-1234 (Metro Manila); 0920-6082419 (Smart); or send a message in our official Facebook Page at https://www.facebook.com/ctbcbank.ph.

Have a meaningful Black Saturday.