Update on SIM Card Registration
of Enrolled Mobile Number with CTBC Bank

In view of the extension of time provided for the registration of SIM cards as mandated by Republic Act No. 11934 (or the “Subscriber Identity Module (SIM) Registration Act”, please be reminded to register the SIM card of your CTBC Bank-enrolled mobile number with your telecom service provider within the new prescribed deadline of July 25, 2023. This is to ensure that your number remains active and able to receive One-Time Password (OTP) for NetBanking access and relevant corporate and product advisories.

Should you need to update your registered mobile number with us, please contact your branch of account or our Customer Care Unit at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-Free from other provinces through PLDT); [email protected].

Thank you.