Waiver of Online Fund Transfer Fess

We are pleased to inform you that you may continue to transfer funds to other bank accounts via Instapay or PESONet through our NetBanking free of charge, until these dates:

Should you have any queries or require assistance, please contact our Customer Care Unit, Monday to Sunday, from 6:00 AM to 9:00 PM at 8840-1234 (Metro Manila); 1-800-10-8401234 (Toll-Free from other provinces through PLDT). You may also email us at [email protected]. For card-related concerns after 9:00 PM, you may call 0932-5328915 (Smart).

Thank you and please stay safe and well.