Scheduled System Maintenance

Please be informed that we will be conducting scheduled system maintenance on the following dates, as shown below:

SCHEDULE	AFFECTED SERVICES
November 4 to 5, 2024 (Monday to Tuesday) 8:00 PM to 5:00 AM	CTBC Bank ATMs Use of CTBC Bank Visa Debit / Cash Cards in all ATMs, online transactions, Point-of-Sale terminals, BIR eFPs, eGov (SSS, PhilHealth, Pag-IBIG) Retail NetBanking (mobile banking app and web interface) Bills Payment (Corporate NetBanking)

We apologize for any inconvenience this may cause, and thank you for your understanding as we continue to work towards improving our services.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]