Let Us Give You A Rewarding Career!

Our success lies in the people who satisfy our customers - our employees. That is why we continuously find ways to provide them with a compensation package that motivates and a reward system that lets them take pride in their work.

We look forward to meeting you for the following positions:

Relationship Manager (Branches: Ayala and Binondo)

The Relationship Manager is a key member of the Sales and Distribution team. The main role is to acquire new customers as well as manage and maintain the relationship with existing clients of the assigned Business Center. He/She will be coordinating with different departments regarding the Bank's products and services, and is also tasked to contribute to the over-all revenue growth by delivering the committed volume targets of the team.

Qualifications:

• Bachelor's Degree preferably in Business Administration
• With at least with two (2) years work experience as Relationship Manager in a commercial or universal bank
• Possess good interpersonal skills and a team player; able to interact effectively with all levels of management and clients
• With proven track record in sales and marketing, account solicitation and management
• Results-oriented and has strong work ethics

Service Officer (Ortigas Branch)

The Service Officer is responsible for assisting the Service Manager in planning, organizing, supervising, reviewing and directing the work of the section by allocating duties and providing appropriate instructions and guidance to the rest of the branch members in order to ensure work objectives are met in a timely, efficient and effective manner.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With at least four (4) years work experience in all aspects of Branch Operations such as, but not limited to New Accounts/Tellering and backroom
• With good oral and written communication skills

Relationship Manager for Institutional Banking (Department: Middle Market)

The Relationship Manager is responsible for developing and managing loan portfolio of acceptable credit risks from various industries.

Qualifications:

• Bachelor’s Degree in any Business-related course
• Preferably with three (3) years banking experience in the field of Corporate Banking/Account Management
• Good network of prospective clients in the community
• Related training in Credit Analysis / Core Credit / Appraisals / Credit Investigation, Foreign Exchange Transactions and BSP Rules on Import / Export Transactions

Credit Analyst (Department: Taiwan Business)

The Credit Analyst is responsible for performing financial analyses/financial spreading of assigned accounts’ historical audited financial statements for a thorough evaluation of the borrowers’ financial condition to determine their capacity to meet their obligations.

Qualifications:

• Bachelor’s Degree in any Business-related course, preferably with Masters Degree in Business Administration
• With at least three (3) years work experience in Credit and Financial Analysis in either Corporate or Commercial Banking
• Proficient in MS Excel, Word and Powerpoint
• With strong technical credit writing skills

Assistant Relationship Manager (Department: Financial Institution)

The Assistant Relationship Manager is responsible for assisting the supervising Relationship Manager in managing the Bank’s credit portfolio as well as conducting Customer Due Diligence for all counterparties of the Department.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With at least three (3) banking work experience in the field of Corporate Banking, Account Management/Relationship Management Sales
• Knowledgeable in various bank products and services and basic credit analysis
• With high level of attention to details and has a strong sense of personal responsibility and ownership of work
• Proficient in MS Excel and Word

Regulatory Compliance Officer

The Regulatory Compliance Officer is responsible for assisting the Chief Compliance Officer and Deputy Chief Compliance Officer in ensuring the conduct and implementation of the appropriate Compliance function oversight to the Bank.

Qualifications:

• Bachelor’s Degree in Banking and Finance, Economics, or any Business-related course
• With at least five (5) years work experience in Banking Operations
• Preferably with experience in Compliance, but not required

AML Compliance Officer

The AML Compliance Officer assists the Chief Compliance Officer in overseeing and coordinating the implementation of the AML Compliance System of the Bank. He/She supervises/manages the monitoring of daily submission of generated covered transaction reports and ensures accuracy and completeness of AML reports (CTR) and that they are submitted on time to the regulator.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With experience in AML Compliance
• Preferably with experience in Bank Operations

Audit Officer

The Audit Officer is responsible for administering the activity of the audit examiners directly assigned to him/her and ensures the accomplishment of the audit program in accordance with established standards and schedules. He/She performs actual examination, review of operations and accountabilities of each unit concerned under the supervision of the Unit/Department Head.

Qualifications:

• Bachelor’s Degree in Accountancy
• Preferably a Certified Public Accountant (CPA)
• With audit experience in the banking industry or reputable auditing firms
• With good oral and written communication skills
• Must have related trainings in Audit and Regulatory rules

Business Development Manager

The Business Development Manager is responsible for building strategic partnerships/linkages with other institutions and organizations that will help promote the Retail Banking products.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With 2 to 3 years work experience in sales, marketing, and events management is an advantage
• With outstanding communication, planning, coordinating and business presentation skills
• With knowledge on Profitability and MIS reports, and budget performance monitoring
• Proficient in Word, Excel, Outlook and Powerpoint

Mortgage Sales Officer

The Mortgage Sales Officer is responsible for executing the Mortgage Sales initiatives by achieving individual sales targets and ensuring compliance with internal and external regulation.

Qualifications:

• Bachelor's Degree in Accounting, Economics or any Business-related course
• Preferably with Masters in Business Administration (MBA)
• With least five (5) years banking work experience in the field of Retail/Consumer, Account Management and Marketing

SME Sales Support Officer

The SME Sales Support Officer is responsible for the annual and interim renewal of SME accounts. He/she solicits new or additional loan businesses from existing borrowers through line increase, re-availment, and leads generation.

Qualifications:

• Bachelor’s Degree in any Business-related course.
• With at least two (2) years work experience as Relationship Manager or Assistant Relationship Manager engaged in business mortgage loans
• With basic credit knowledge and exposure in loan documentation and loan account servicing
• Proficient in computer software including word processing and spreadsheets
• Highly motivated, output-oriented, analytical, systematic, can work under pressure, independent and can work with minimum supervision
• Has good time management, communication and interpersonal skills

eServices Officer

The eServices Officer is responsible for managing, executing, and monitoring service strategies in accordance with the Bank’s policies and procedures.

Qualifications:

• Bachelor’s Degree in Mass Communications or any Business-related course
• With work experience in the Call Center or Customer Service industry
• With related training in Leadership, Goal Setting, Performance Measurement and Customer Focus Program
• With good written and oral communication skills in English and Filipino

IT Business Analyst

The IT Business Analyst is responsible for mediating between business groups and IT units in respective of system requirements. He/she translates the business requirements into functional design to achieve the end-state requirements.

Qualifications:

• Bachelor’s Degree in Computer Engineering, Computer Science, or other IT-related field
• With at least three (3) years work experience as a Graphic Designer/Artist, Marketing Communications and Services, or in any related field
• With at least three (3) years of work experience in the field of Information Technology specifically on system implementation, progressive knowledge in basic programming, process engineering, System Development Life Cycle (SDLC), business analysis, and various project management tools and framework
• With excellent oral and written communication skills
• Proficient in MS Office/0365 and other collaboration tools

Security Administrator

The Security Administrator is responsible for providing technical, administrative and procedural support for the Bank’s Information Security program to protect the confidentiality, integrity and availability of information systems in accordance with the Bank’s objectives, regulatory requirements and strategic goals.

Qualifications:

• Bachelor’s Degree in Computer Engineering, Computer Science or any IT-related discipline
• With at least ten (10) years work experience in the field of IT, 5 years of which are spent doing IT Security
• Has the ability to develop security concepts related to network, systems, servers, database and user access
• Knowledgeable in VAPT process and other security tools (i.e. Firewall, PAM, MDM, Proxy, IPS, APT, AD, SIEM, DLP, Encryption, etc.)
• Practices the methods of IT strategy, enterprise architecture and security architecture
• Knowledgeable in ISO 27001 / 27002, ITIL and COBIT framework
• CISSP, CISM or security technology certifications is a plus

Systems Analyst/Programmer

The Systems Analyst is responsible for handling core banking systems (loans, deposits, and tellering). He/She handles the preparation of detailed technical specifications and ensures the resolution of all issues during UAT.

Qualifications:

• Bachelor's Degree in Information Technology or any related course
• With at least five (5) years work experience in programming
• Must have a good background in system development
• Must be knowledgeable in .NET/JAVA/HTMS/Cobol system development and MS SQL related development

Credit Control Officer

The Credit Control Officer reviews Credit Applications (CA), Loan Review Reports (LRR), and Request for Modifications (RFM) as well as its accompanying reports submitted by the Institutional Banking Group which requires approval from Individual Approving Authorities, CreCom, ExCom or Board.

Qualifications:

• Bachelor’s Degree in any Business-related course
• Masters in Business Administration is preferred, but not required
• With at least ten (10) years relevant banking experience in the fields of credit/loan review, financial analysis, corporate banking and investment banking
• Possess extensive experience in financial analysis is an advantage
• Knowledge with BSP Circulars is an advantage
• Must have related training in financial analysis, credit loan evaluation, credit risk management, and legal and documentation

Credit Signer (Head Office and Cebu-Magallanes Branch)

The Credit Signer is responsible for establishing program eligibility and credit worthiness of personal loan borrowers (Public and Corporate) by conducting accurate and timely evaluation and validation of credit information and personal data.

Qualifications:

• Bachelor's Degree in Business Administration, Economics or Engineering
• With at least two (2) years work experience in credit/collection preferably in a financial institution
• Analytical and with very good decision-making capabilities, knowledgeable in economic and political events
• Ability to work independently as well as on a team to meet desired results

Credit Data Specialist

The Credit Data Specialist is responsible for processing customer and account source documents by reviewing and encoding the basic and mandatory information of Retail Loan borrowers in the system by following the standard procedures.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With at least with six (6) months relevant work experience in encoding preferably in financial industry
• Keen attention to details and highly organized
• Experience in a consumer loan/credit card setting is an advantage

Collection Officer

The Collection Officer is responsible for reducing the delinquency rate of accounts falling within the month 1 bucket (1 to 30 days past due) by performing activities from collection to negotiating terms with customers and suggesting alternatives for the settlement of obligations.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With at least five (5) years work experience as Collection Officer in the banking Industry

Collection Associate

The Collection Associate is responsible for collecting receivables (accounts with high probability of delinquency) due from clients one day after due date, if no payment received by the Bank.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With at least one (1) year work experience in collection
• Confident and has good communication skills
• Self-regulated, possess the ability to work independently and honestly

Trade and Remittance Operations Process Specialist

The Trade and Remittance Operations Process Specialist is responsible for handling foreign exchange and money market transactions.

Qualifications:

• Bachelor’s Degree in any Business-related course
• With at least two (2) years work experience in Treasury Operations and can handle treasury- related transactions
• Good written and oral communication skills in English and Filipino
• With good analytical skills, good judgment guided by the Bank’s policies, creative thinker

Custodianship and Insurance Associate

The Custodianship and Insurance Associate is responsible for effectively handling safe custody of mortgage and other loan documents. He/She shall also provide assistance in insurance coverage processing and other day-to-day transactions of the Department.

Qualifications:

• Bachelor’s Degree in any Business-related course
• Familiarity with file (or records?) management in the banking industry
• With good written and oral communication skills in English and Filipino

Customer Care Specialist

The Customer Care Specialist is responsible for providing an efficient and competent servicing of client queries, requests, and complaints coming from multiple customer contact channels (i.e. telephone, email, SMS, letters and branches).

Qualifications:

• Bachelor's Degree in any Business-related course
• With above average communication skills in English and Filipino
• Preferably with experience in a service-related industry
• With good written and oral communication skills

Personal Loans Associate

The Personal Loans Associate is responsible for their own individual sales New-to-Bank Personal Loans – Public Clients under the Directly Managed Sales (DMS) of the bank to meet PLD objectives within CTBC policies and regulations.

Qualifications:

• Bachelor's Degree in Accounting, Economics or any Business-related course
• With banking experience in the field of Account Management/ Sales/Operations

Service Associate (Branches: Ayala, Cagayan de Oro and Cebu-Banilad)

The Service Associate is responsible for providing competent customer service by ensuring timely processing of over-the-counter transactions such as payments, deposits, withdrawals, and foreign currency, among other things. The incumbent will also perform new accounts and loan applications processing functions. He/She institutes proper management of the Branch's transactions processing though correct execution of each transaction and making sure it is in accordance with the Bank's policies and procedures, and regulatory and industry requirements.

Qualifications:

• Bachelor's Degree in any Business-related course
• Ability to handle multiple functions in a changing environment
• With sound interpersonal skills and a team player
• Able to interact effectively with all levels of management
• With strong problem-solving and decision making skills
• Preferably with banking experience, but fresh graduates are welcome to apply
• Excellent interpersonal skills with strong customer service orientation

If you believe that you deserve a dynamic career, please send your resume to [email protected]